A reference archive is only worth reading if it admits when it is wrong. This page explains how to report an error on blglflix.com, how quickly it will be looked at, and what a correction looks like once it is made.
1. How to report an error
Write to info@blglflix.com. No form, no account and no particular wording is needed, and a report is welcome from anybody: a reader, a fan, a production, an agency or the person the record is about.
The most useful message contains three things:
- the page, by URL or by name;
- the line that is wrong, quoted, so there is no doubt which one is meant;
- what it should say, and where that comes from, if a source is available.
A report with a source moves much faster than one without, but a report without a source is still worth sending. Telling this site that something looks wrong is useful even when the checking has to be done here.
2. What counts as a correction
- A factual error. A wrong date, episode count, runtime, credit, name, romanisation, country, network or platform.
- A missing or wrong credit. An image credited to the wrong rights holder, or credited to a file source with no rights holder named.
- An out-of-date record. A series that has finished, a date that has moved, a platform that has changed, a cast change announced after publication.
- A record about a person that is wrong, including a detail that should never have been published at all.
An editorial score is not a factual error and is not corrected on request. A disagreement with a judgement is welcome as a message and may change a future score, but it is a different thing from a mistake and is handled differently.
3. How quickly
- Every report is read within two business days of arriving. Corrections are read ahead of everything else in the inbox except copyright objections.
- A clear error with a source is fixed as soon as it is confirmed, usually the same day.
- A report that needs checking against a broadcaster, a publisher or an official announcement takes as long as the checking takes. The sender is told what is happening rather than left waiting.
- Where sources genuinely disagree, the page is changed to say so rather than quietly picking a side, and the sender is told that is what happened.
4. How a correction appears on the page
Numbers and facts are not changed silently. Where a published figure or claim turns out to be wrong, the page keeps a short Correction note at the end recording the date, what changed, and how the error came to light. The note stays. It is not removed later to tidy the page up, and no commercial relationship is a reason to take one down.
Smaller repairs are handled proportionately. Fixing a typo, a broken link or a misspelled romanisation does not earn a public note; the change is simply made and the page’s modified date moves. The dividing line is whether a reader could have acted on the wrong version: if they could, it gets a note.
When an error is found in one record, the same error is looked for in every other record that could carry it, and all of them are fixed together. A mistake repeated across the archive is corrected across the archive.
5. Requests that are not corrections
A request to change or soften editorial content is not treated as a commercial request, and it is not treated as a correction either. It is answered against the sources, whoever sends it and whatever relationship they have with this site. If the page is wrong it is fixed. If the page is right it stays, and the sender is told so plainly.
- A copyright objection or a takedown goes to the DMCA and Copyright Notice, which carries the same two business day commitment.
- A personal data request goes to the Privacy Policy.
- How records are researched in the first place is set out in the Editorial Policy.
